Toys R Us= Epic Fail!

   Did you know that shopping for a swing set could be so difficult? I really think it’s harder than buying a car. We started this monumental process four weeks ago (at least) and have yet to make a decision. There are so many things to consider and let me tell you, some places don’t make the whole shopping experience any easier…not even a place like Toys R Us.

   I actually thought we found “the one” in a Toys R Us flier. It had lots of cool stuff and I wasn’t going to have to remortgage my house to afford it. In case you didn’t know, some of these sets can set you back a few thousand dollars, yes, I said a few thousand. But anyway, I’m getting off the point. We went to check it out at the store and noticed a sign that said there was an extra charge for delivery and assembly. We don’t really have the time to put it together, so we thought the assembly could be worth the extra money.

  Before paying up, we wanted to see how much it would cost with all the bells and whistles, including the delivery and assembly. Apparently, at Toys R Us that’s more difficult than finding the winning lottery combination. We waited for more than a half hour while the lady tried to pull up this magic number on a computer that Fred Flintstone could have used. Only when we asked to talk to a manager, did the lady call for help. Then some guy came up and tried to help her figure it out. Mind you, he never introduced himself as the manager, nor did he have a tag that said he was one. After about two minutes, he informed us they don’t put the swing sets together, so that’s why the computer couldn’t spit out a price.



   It took nearly an hour for us to just find this out! When my husband showed him the sign saying assembly was extra, he simply said that was wrong because, again, they don’t offer assembly on those products.



Misleading Sign=Epic Fail!



   For the love of Christmas! Why would you have a sign that was misleading? To make matters worse, you have employees who don’t know that! A big company like Toys R Us can’t afford to print out a new sign or at least black out the part that was wrong? Epic fail! To make matters worse, we never even saw the manager and were never offered anything to make up for the mistake or the nearly one hour of time we wasted just to get a price. That’s a big no-no in my book.

   It would have been nice if they at least acknowledged the mistake or did something that would have helped us to walk away happier than we did. I don’t think Geoffrey the giraffe would approve of what went down in one of his little stores. Needless to say, we left without buying a swing set.  You can bet we won’t be getting it from there once we finally decide on one. I can tell you one thing…I don’t wanna be a Toys R Us kid!

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